Tracking
Learn how to Track your Application with Edvantage Solution , Understand various statuses.
Support Team
Last Update för 20 dagar sedan
Understanding Your Order Status Updates at Edvantage Solution
At Edvantage Solution, we believe that transparency is
essential throughout the document processing journey. Our Order Tracking
System is designed to keep you informed at every stage of your
application, from the moment your request is received until the
successful delivery of your documents to designated recepient.
Whether you have applied for academic transcripts, medium
of instruction letter, duplicate documents, degree verification,
apostille, attestation, background verification, or document procurement
services, your order may pass through multiple stages. Some statuses
are visible milestones, while others are operational updates that
provide additional insight into your application’s progress.
Primary Order Status Timeline
The following statuses represent the primary milestones that most customers will see during their order journey.
Order Received
Your order has been successfully submitted and registered in our system.
At this stage, Edvantage Solution has received your
request and our team begins reviewing the information provided. A unique
tracking reference is generated during order confirmation, allowing you
to monitor progress throughout the entire process.
What happens next?
Payment Received
Your payment has been successfully received and confirmed.
Once payment verification is completed, your order becomes
active and is assigned for processing team. This allows the Edvantage
Solution Team to begin document verification and necessary preparation
activities for your application.
What happens next?
Documents Received
All required documents submitted by you have been received by Edvantage Solution.
Our team verifies that the submitted documents match the
requirements of the university, institution, verification agency, or
government authority involved in your application.
Examples of documents may include:
Documents Under Review
Your submitted documents are currently being reviewed by the Edvantage Solution Team.
This stage ensures that all documentation is complete,
accurate, and suitable for submission. Any missing information or
discrepancies are identified before proceeding.
During this stage we may:
This review process helps prevent delays later in the application.
Application Prepared
Your application package has been prepared and is ready for submission.
At this stage, all forms, supporting documents,
authorization letters, reference details, and recipient information have
been reviewed and organized for submission to the concerned institution
or authority.
Application Submitted
Your application has been officially submitted to the
concerned institution, university, department, authority, or
verification agency.
At this stage, responsibility for processing begins transitioning to the institution handling your request.
Examples include:
Processing
The institution or authority is actively processing your request.
This stage often takes the longest amount of time because it depends on the internal procedures of the concerned organization.
Activities during processing may include:
Processing timelines vary significantly between institutions.
Expected Completion Date Provided
An estimated completion timeline has been communicated by
the institution or determined based on our experience with similar
cases.
Any expected completion date will normally be mentioned within the status notes associated with your order.
Please Note: Estimated dates are not guaranteed completion or delivery dates and may change depending on institutional processing timelines.
Completed
The requested service has been successfully completed.
This means the university, institution, verification
authority, or concerned department has completed the required processing
and the final output is ready for dispatch or delivery.
Examples include:
Sent / Dispatched
Your completed documents have been dispatched to the designated destination.
Depending on the service, dispatch may occur through:
Tracking details may be provided whenever available.
Delivered
The documents have been successfully delivered to the intended recipient or destination.
This marks the successful completion of your order.
Thank you for choosing Edvantage Solution.
Additional Operational Statuses
In certain situations, additional status updates may appear to provide greater visibility into the progress of your application.
College Process Started
If college process is a requirement for your Transcript
application a separate process will be done internally by university or
by our team, time for this may vary depending upon the college.
Visit Scheduled
A physical visit to the university, department, institution, or authority has been scheduled by the Edvantage Solution Team.
On Hold
Processing has been temporarily paused due to circumstances that require resolution before work can continue.
Cancelled
The order has been cancelled due to customer request,
eligibility concerns, institutional limitations, or other exceptional
circumstances.
Refund Completed
Any approved refund associated with the order has been successfully processed.
Closed
The order has been formally closed and archived within our system following completion, cancellation, or resolution.
Verification Failed
The verification process could not be successfully
completed due to record discrepancies, missing records, incomplete
documentation, or verification limitations.
E-Transcript Sent
An electronic transcript has been successfully transmitted to the designated institution, organization, or evaluation agency.
Additional Documents Requested
The university, institution, or authority has requested
additional documents or information before processing can continue
further.
Awaiting Concerned Department Response
The application is currently awaiting a response from the
responsible department within the institution, such as the Examination
Branch, Registrar Office, or Academic Records Department.
Escalated to Higher Authority
The matter has been escalated to senior institutional authorities to expedite review or resolve a pending issue.
Additional Order Received
An additional service request has been added to the
existing order, such as extra transcript copies, verification services,
or additional dispatch destinations.
Secondary Application Process Initiated
A secondary or parallel application process has been initiated under the same order.
Awaiting Customer Response
The Edvantage Solution Team requires information,
documents, confirmation, or clarification from the customer before
processing can continue.
Verification in Progress
The institution or authority is actively verifying the requested records or information.
University Follow-Up Initiated
The Edvantage Solution Team has initiated follow-up
communication with the university or institution regarding your
application to obtain updates and facilitate progress.
Frequently Asked Questions About Order Tracking
How can I track my order status?
You can track your order using the tracking link provided by Edvantage Solution and view real-time updates throughout the processing journey.
Why does processing take time?
Processing timelines depend on the university,
institution, government authority, or verification agency involved. Each
organization follows its own procedures and turnaround times.
What should I do if additional documents are requested?
Please provide the requested documents as soon as
possible. Prompt submission helps avoid delays and allows processing to
continue without interruption.
Can I contact support for an update?
Yes. If you require clarification regarding your order status, the Edvantage Solution Team will be happy to assist you.
Need Assistance?
If you have questions regarding your order status or
require additional clarification, please contact the Edvantage Solution
Support Team.
We will be happy to provide the latest available update regarding your application and assist you throughout the process.
At Edvantage Solution, we believe that transparency is
essential throughout the document processing journey. Our Order Tracking
System is designed to keep you informed at every stage of your
application, from the moment your request is received until the
successful delivery of your documents to designated recepient.
Whether you have applied for academic transcripts, medium
of instruction letter, duplicate documents, degree verification,
apostille, attestation, background verification, or document procurement
services, your order may pass through multiple stages. Some statuses
are visible milestones, while others are operational updates that
provide additional insight into your application’s progress.
Primary Order Status Timeline
The following statuses represent the primary milestones that most customers will see during their order journey.
Order Received
Your order has been successfully submitted and registered in our system.
At this stage, Edvantage Solution has received your
request and our team begins reviewing the information provided. A unique
tracking reference is generated during order confirmation, allowing you
to monitor progress throughout the entire process.
What happens next?
- Order details are verified
- Service requirements are reviewed
- Initial case assessment is performed
- Customer information is validated
Payment Received
Your payment has been successfully received and confirmed.
Once payment verification is completed, your order becomes
active and is assigned for processing team. This allows the Edvantage
Solution Team to begin document verification and necessary preparation
activities for your application.
What happens next?
- Payment confirmation is recorded
- Processing team receives the case
- Required documentation checklist is reviewed
- Application preparation begins
Documents Received
All required documents submitted by you have been received by Edvantage Solution.
Our team verifies that the submitted documents match the
requirements of the university, institution, verification agency, or
government authority involved in your application.
Examples of documents may include:
- Mark sheets
- Degree certificate
- Authorization letters
- Passport copies
- Identification documents
- WES or ECA reference numbers
- Any additional document as per University
Documents Under Review
Your submitted documents are currently being reviewed by the Edvantage Solution Team.
This stage ensures that all documentation is complete,
accurate, and suitable for submission. Any missing information or
discrepancies are identified before proceeding.
During this stage we may:
- Verify document completeness
- Check university requirements
- Validate authorization letters
- Review application forms
- Confirm recipient details
This review process helps prevent delays later in the application.
Application Prepared
Your application package has been prepared and is ready for submission.
At this stage, all forms, supporting documents,
authorization letters, reference details, and recipient information have
been reviewed and organized for submission to the concerned institution
or authority.
Application Submitted
Your application has been officially submitted to the
concerned institution, university, department, authority, or
verification agency.
At this stage, responsibility for processing begins transitioning to the institution handling your request.
Examples include:
- University transcript requests
- Degree verification requests
- Educational credential evaluations
- Apostille applications
- Embassy attestation processes
Processing
The institution or authority is actively processing your request.
This stage often takes the longest amount of time because it depends on the internal procedures of the concerned organization.
Activities during processing may include:
- Document retrieval
- Academic record verification
- Registrar approvals
- Transcript generation
- Authentication procedures
- Internal departmental reviews
Processing timelines vary significantly between institutions.
Expected Completion Date Provided
An estimated completion timeline has been communicated by
the institution or determined based on our experience with similar
cases.
Any expected completion date will normally be mentioned within the status notes associated with your order.
Please Note: Estimated dates are not guaranteed completion or delivery dates and may change depending on institutional processing timelines.
Completed
The requested service has been successfully completed.
This means the university, institution, verification
authority, or concerned department has completed the required processing
and the final output is ready for dispatch or delivery.
Examples include:
- Transcript prepared
- Verification completed
- Attestation completed
- Apostille completed
- Background verification finalized
Sent / Dispatched
Your completed documents have been dispatched to the designated destination.
Depending on the service, dispatch may occur through:
- Courier services
- University direct dispatch
- Electronic transmission
- Secure digital delivery
- Evaluation agency delivery
Tracking details may be provided whenever available.
Delivered
The documents have been successfully delivered to the intended recipient or destination.
This marks the successful completion of your order.
Thank you for choosing Edvantage Solution.
Additional Operational Statuses
In certain situations, additional status updates may appear to provide greater visibility into the progress of your application.
College Process Started
If college process is a requirement for your Transcript
application a separate process will be done internally by university or
by our team, time for this may vary depending upon the college.
Visit Scheduled
A physical visit to the university, department, institution, or authority has been scheduled by the Edvantage Solution Team.
On Hold
Processing has been temporarily paused due to circumstances that require resolution before work can continue.
Cancelled
The order has been cancelled due to customer request,
eligibility concerns, institutional limitations, or other exceptional
circumstances.
Refund Completed
Any approved refund associated with the order has been successfully processed.
Closed
The order has been formally closed and archived within our system following completion, cancellation, or resolution.
Verification Failed
The verification process could not be successfully
completed due to record discrepancies, missing records, incomplete
documentation, or verification limitations.
E-Transcript Sent
An electronic transcript has been successfully transmitted to the designated institution, organization, or evaluation agency.
Additional Documents Requested
The university, institution, or authority has requested
additional documents or information before processing can continue
further.
Awaiting Concerned Department Response
The application is currently awaiting a response from the
responsible department within the institution, such as the Examination
Branch, Registrar Office, or Academic Records Department.
Escalated to Higher Authority
The matter has been escalated to senior institutional authorities to expedite review or resolve a pending issue.
Additional Order Received
An additional service request has been added to the
existing order, such as extra transcript copies, verification services,
or additional dispatch destinations.
Secondary Application Process Initiated
A secondary or parallel application process has been initiated under the same order.
Awaiting Customer Response
The Edvantage Solution Team requires information,
documents, confirmation, or clarification from the customer before
processing can continue.
Verification in Progress
The institution or authority is actively verifying the requested records or information.
University Follow-Up Initiated
The Edvantage Solution Team has initiated follow-up
communication with the university or institution regarding your
application to obtain updates and facilitate progress.
Frequently Asked Questions About Order Tracking
How can I track my order status?
You can track your order using the tracking link provided by Edvantage Solution and view real-time updates throughout the processing journey.
Why does processing take time?
Processing timelines depend on the university,
institution, government authority, or verification agency involved. Each
organization follows its own procedures and turnaround times.
What should I do if additional documents are requested?
Please provide the requested documents as soon as
possible. Prompt submission helps avoid delays and allows processing to
continue without interruption.
Can I contact support for an update?
Yes. If you require clarification regarding your order status, the Edvantage Solution Team will be happy to assist you.
Need Assistance?
If you have questions regarding your order status or
require additional clarification, please contact the Edvantage Solution
Support Team.
We will be happy to provide the latest available update regarding your application and assist you throughout the process.